Every Kaloya Dermatech system is backed by comprehensive warranty coverage, professional training and Canada-wide technical support so you can focus on growing your clinic with confidence.
Coverage for eligible components and manufacturer defects.
Fast troubleshooting by phone, email or video call.
Support available wherever your clinic operates.
Access to genuine replacement parts when required.
Questions don't stop after training—and neither do we.
Reach out and let us know about the issue.
We'll troubleshoot remotely whenever possible.
We'll determine the best solution for your clinic.
Your clinic is back to treating clients with minimal downtime.
We believe outstanding service is just as important as the technology we deliver.
We respond quickly to all support requests.
Expert support from specialists who understand your equipment.
Professional assistance across Canada, wherever you are.
We're here to support you well beyond installation day.
Every eligible system includes a one-year manufacturer's warranty covering manufacturer defects and eligible components.
Yes. We proudly provide technical support and customer service to clinics across Canada.
Absolutely. Many technical issues can be diagnosed and resolved remotely by phone, email or video call.
Yes. Genuine replacement parts are available for supported Kaloya Dermatech systems.
Our team will diagnose the issue, recommend the appropriate solution and coordinate any necessary service or replacement parts.
Yes. Ongoing training, guidance and technical assistance remain available after your initial training.